Shipping & Delivery Policy – PURE PHARMA

At PURE PHARMA, we’re committed to fast, secure, and discreet delivery of all research-grade products. Please review the following policy to understand how we manage shipping and returns.

📦 Order Processing

• Orders are typically processed within 1–2 business days.

• Processing times may vary during peak periods.

• Once dispatched, you’ll receive an email confirmation with tracking details.

🚚 Shipping Methods & Delivery

• All Australian orders are shipped via Australia Post Express.

• Estimated delivery time is 1–2 business days post-dispatch, depending on your location.

• Important: We guarantee dispatch, not delivery. PURE PHARMA is not liable for courier delays or losses once the parcel has been handed over.

🕵️ Discreet Packaging

• Every parcel is packed in plain, unbranded packaging with no reference to contents or product type.

• Your privacy is a priority — discretion is standard.

💰 Shipping Costs

• Flat Rate Shipping: $20.00 AUD via Australia Post Express.